Frequently Asked Questions

Everything you need to know about your Re'equil skincare journey.

Are Re'equil products dermatologically tested?

Yes, all our formulations undergo rigorous dermatological testing to ensure they are safe, effective, and suitable for their intended skin concerns.

How long does shipping usually take?

Orders are typically processed within 24 hours. Delivery usually takes 3-5 business days depending on your location within the country.

Do you offer a return or exchange policy?

We accept returns or exchanges within 7 days of delivery only if the product is received in a damaged condition or if the wrong item was sent.

Are your products free from harmful chemicals?

Re'equil products are formulated without parabens, sulfates, and mineral oils. We focus on clean, clinically-proven ingredients that respect your skin's natural balance.

How can I track my order status?

Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.